Privacy Policy

We collect information you provide directly to us through our contact form, quote request form, consultation booking form and newsletter sign-up. This may include your name, email address, phone number, research topic, academic level, and any documents or datasets you choose to upload.

We use your information to respond to your enquiries, prepare quotes, schedule consultations, deliver our services, send you updates you have requested, and improve our offerings. We do not sell your personal information to third parties.

Form submissions and uploaded files are stored securely using Supabase (PostgreSQL database and object storage). Access is restricted to authorised personnel. We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or disclosure.

We use email to respond to your submissions and, where you have opted in, to send newsletters. Notification emails are processed through our email provider. You may unsubscribe from marketing emails at any time.

We treat all research materials, datasets and personal documents as strictly confidential. Your identity and work are never shared with third parties without your consent.

We retain your information only for as long as necessary to provide our services and to comply with legal obligations. You may request deletion of your data by contacting us.

You have the right to access, correct or delete the personal information we hold about you, and to object to certain processing. To exercise these rights, contact us using the details below.

If you have questions about this Privacy Policy, contact us at academics@pulseresearchzm.com or +260 970 304 143.